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Frequently Asked Questions

• Security Awareness

  Scam Awareness  XanPool will never ask users to send fiat/crypto for account verification. Please do not send fiat/crypt...

• I made an incorrect payment.

  Have you paid more than the amount requested?Have you paid less than the amount requested?Did you forget to add the note...

• I have completed the transaction, but I have not received my funds.

  Often with cross-border payments, transaction confirmations, completion times, and bank settlements can vary, depending ...

• How to use XanPool?

  Learn how to buy and sell directly using your domestic currency, and payment methods.  Here is an introduction video bel...

• What is XanPool?

  XanPool is an internationally compliant fiat-gateway (using SGD to purchase cryptocurrency) software solution or liquidi...