Paying with XanPool

Questions that arise while making a payment with XanPool

  • Security Awareness

    Scam Awareness  XanPool will never ask users to send fiat/crypto for account verification. Please do not send fiat/crypto instructed by an external third party.  Xan...

  • Which payment methods are available on XanPool?

    We offer high value local payment methods like PayNow, FPS, InstaPay, PromptPay, Bank Transfers and more listed in the below table. Buy South Korea Toss         ...

  • What are the transaction limits per account?

    Per-Transaction Limit Each payment method also has its own unique per-transaction limit. To find out more about each payment methods' per-transaction limits, please...

  • I received an error message while making a transaction.

    At times, basic troubleshooting steps may solve unexpected functionality on the platform. Please try the following steps: 1) Clear browser cache and temporary data 2...

  • How long are the rates I see on my screen valid/on-hold for?

    The platform will only hold the rates you see for 2 minutes. Following that, the rates will be refreshed to the new rates, and you will receive and error "deadline e...

  • Why do I need to pay Network Fee?

    Fees charged from the transactions are needed to support the networks that run the coin/token. This fee doesn’t go to us, it goes to reward miners (thereby ensuring ...

  • Can I use VPN services?

    VPNs are not allowed when accessing the XanPool platform as a fraud prevention measure. Your account will consequently be flagged by the system if VPN is used.  In t...

  • Does XanPool have a wallet service?

    XanPool currently does not provide wallet services, however you can use any other wallet/exchange you would like. All you need is the deposit address from your prefe...