Post-Payment Guide

I made an incorrect payment.

Have you paid more than the amount requested?Have you paid less than the amount requested?Did you forget to add the note, or keyed in the wrong note?   Not to worry!...

I have completed the transaction, but I have not received my funds.

Often with cross-border payments, transaction confirmations, completion times, and bank settlements can vary, depending on the payment methods. As a result, the amou...

I have completed the transaction, but the status shows expired.

This can happen for several reasons : Sometimes this happens when the bank settles the transaction late. We advise, waiting it out to allow the transaction to be se...

What are blockchain confirmations?

Confirmation means that the transaction has been processed by the network and is highly unlikely to be reversed. Transactions receive a confirmation when they are in...